716.651.0465 | Airport Commerce Park | 303 Cayuga Rd., Suite 180 | Cheektowaga, NY 14225

Intake to Outcomes (I2O)

Intake to Outcomes (I2O) is Literacy New York's online training platform and houses volunteer and staff training created specifically for literacy programs.

For programs that use volunteer tutors, I2O builds capacity, equipping them to offer tutor training "on demand", as potential volunteers connect with local literacy providers. Workshops are asynchronous, so tutors can complete them on their own schedules. They are facilitated by experienced LNY trainers, and help is just an "ask" button away for participants should they have questions or issues. I2O has allowed for consistency and quality in tutor training, regardless of the site-- all tutors in the system are getting evidence-based, current information and strategies around serving adult Basic Literacy and English Language learners. LNY also offers staff training on the I2O platform, which lets directors connect new hires with valuable information right away.

I2O continues to grow with math and employability soft skills tutor training to be added to the online platform in 2016-17 and leadership and board training for non-profit literacy providers in the works.